ORIX vs Kent — The Complete Comparison
When Kannur families shop for a water purifier, two brands consistently come up: ORIX and Kent. As an authorized ORIX dealer who also services Kent purifiers, Royal Aqua offers an unbiased comparison to help you decide.
Build Quality & Design
ORIX
ORIX purifiers are built with food-grade ABS plastic and stainless steel internal components. Their under-sink models like the Carens feature a sleek, space-saving design that keeps your kitchen counter clutter-free.
Kent
Kent purifiers use sturdy ABS plastic with a wall-mounted design. Their products have a distinctive look that's recognizable across Indian homes. However, the wall-mounted design requires drilling and takes up visible wall space.
Winner: ORIX — for modern kitchen aesthetics and space efficiency
Purification Technology
ORIX — 7-Stage Purification
1. Sediment filter
2. Pre-activated carbon
3. RO membrane
4. UV sterilization
5. Post-carbon filter
6. Alkaline filter
7. Mineral cartridge
Kent — Double Purification
1. Sediment filter
2. Activated carbon
3. RO membrane
4. UV/UF purification
5. TDS controller
6. Post-carbon filter
Winner: ORIX — the alkaline and mineral stages add health benefits
After-Sales Service in Kannur
This is where the decision becomes clear for local families:
ORIX (via Royal Aqua)
- Same-day service across all 16 locations in Kannur district
- Local technicians who know your area's water quality
- Direct dealer relationship — no call center runaround
- Response time: 2-4 hours in Thalassery, 4-8 hours in other areas
Kent
- Service through centralized call center
- Technician visits scheduled 2-5 days in advance
- Limited local parts availability
- Response time: 2-7 days depending on availability
Winner: ORIX (via Royal Aqua) — local service makes a huge difference
Warranty & AMC
| Feature | ORIX | Kent |
|---|---|---|
| Standard warranty | 5 years | 1 year (+3 years on purchase) |
| AMC cost | ₹2,500-3,500/year | ₹3,000-4,500/year |
| Filter included in AMC | Yes (except membrane) | Varies by plan |
| Emergency service | Same day | 2-5 days |
Price Comparison
| Model Category | ORIX | Kent |
|---|---|---|
| Basic RO | ₹8,000-12,000 | ₹12,000-18,000 |
| Mid-range RO+UV | ₹12,000-18,000 | ₹18,000-25,000 |
| Premium Under-sink | ₹15,000-22,000 | ₹22,000-30,000 |
| Commercial | ₹25,000-45,000 | ₹35,000-65,000 |
Winner: ORIX — better value at every price point
Our Honest Recommendation
For Kannur district families, we recommend ORIX for three reasons:
1. Better local service — we're right here in Thalassery
2. Better value — same or superior technology at lower prices
3. Better warranty — 5-year standard warranty vs Kent's 1-year
That said, if you already own a Kent purifier, Royal Aqua services all Kent models with genuine parts and expert technicians.
Compare in person: Visit our showroom at Jubilee Rd, Pilakool, Thalassery or call +91 73069 82699.
Need Expert Help?
Royal Aqua provides professional water purifier service across 16+ locations in Kannur district.